Return & Refund Policy

At Living&Giving, we are committed to providing high-quality products and a worry-free shopping experience. If something isn’t right, we’re here to help.

30-Day Return & Exchange Policy

We offer a 30-day return and exchange window starting from the date your order is delivered.

Eligibility for Returns

  • Items must be unused, in original condition, and in original packaging
  • Proof of purchase is required

For Quality-Related Issues

  • If your item arrives defective or damaged, we will provide a free replacement or full refund
  • Please contact us with clear photos or videos showing the issue

For Non-Quality-Related Returns

  • Returns due to personal preference or other non-defect reasons are accepted within 30 days
  • A $35 return shipping fee will apply
  • Refunds will be processed once the returned item is received and inspected

Refund Processing

Once your return is approved, refunds will be issued to your original payment method within 5–10 business days, depending on your bank or payment provider.

Non-Returnable Items

  • Final sale or clearance items
  • Items not in original condition or missing parts
  • Products damaged due to misuse or improper handling

Exchanges

If you would like to exchange an item, please contact us. Exchanges are subject to product availability.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with your order number and supporting photos or videos.

How to Start a Return

Please contact our support team:

📧 support@livingandgivinghome.com

Please include:

  • Your order number
  • A description of the issue
  • Photos or videos (if applicable)

Our team will respond within 48 hours and guide you through the return process.

Important Notes

  • We reserve the right to refuse returns that do not meet policy requirements
  • Shipping fees (if applicable) are non-refundable
  • All returns must be pre-approved before being sent back

Contact Us

📧 support@livingandgivinghome.com
🌐 www.livingandgivinghome.com